Our Commitment to Privacy
Personal information. We do not collect personally identifiable information from you unless you provide it to us voluntarily and knowingly. If you order a book, request information, or donate, for example, we may collect the following information: first and last name, street address, city, state, zip code, telephone number, email address, method of donation and subject of inquiry.
If you choose to order a book or make a donation by credit card, we collect standard credit card information (last 4 digits of the card number, card type, expiration date) and keep a record of your financial transaction. Credit card numbers are held only until the charge can be processed (usually several minutes). The credit card number is only available for purposes of problem resolution.
We have security measure in place on our web site (which currently include the use of SSL security to protect against the loss, misuse, unauthorized access of personal information under our control.
Please contact us within 30 days from the date of your donation if you identify an error in the amount of payment or to report unauthorized usage of your credit card. Please make all requests for refunds in writing to firstname.lastname@example.org. Include the donor name, amount of the requested refund, date of original transaction, method of original donation (check or credit card), type and last 4 digits of credit card, if applicable. Please provide a telephone number of where you can be reached if necessary.